At Dowin, nothing makes us prouder than hearing directly from our customers after they’ve received and begun using their new machines. One recent customer shared his experience after receiving our DW-6090 CO₂ Laser Cutting and Engraving Machine, and we’re excited to share his feedback.
“There are many things I didn’t know, and my friend is a CO₂ Technician—he says the device is very excellent and of high quality.”
This customer, new to laser cutting technology, was eager but unsure what to expect. Fortunately, he had a knowledgeable friend—a professional CO₂ technician—who was just as impressed with the machine as we are. According to them, the DW-6090 stood out for its robust design, precision components, and overall build quality. It’s always rewarding when industry professionals recognize the performance and reliability of our machines.
But it wasn’t just the machine itself that made an impression.
“You are a very organized and tidy company and your treatment is classy. And you give the customer all the technical and technical assistance and support.”
We believe that excellent equipment deserves equally excellent service. From the moment a customer inquires, through delivery and setup, and into long-term usage, we’re committed to providing full technical support, clear communication, and a respectful, professional experience. Whether it’s offering installation guidance, troubleshooting help, or sharing tips for better performance, our team is always ready.
